سياسة الخصوصية

Privacy and Data Protection Policy

At SNAXAR we respect your privacy and are committed to protecting your personal data in line with the Personal Data Protection Law of the Kingdom of Saudi Arabia. This policy explains what data we collect, why we collect it and how we protect it.

Data we collect

  • Contact details: name, mobile number and email.
  • Delivery details: address, city and map location.
  • Order details: products ordered, order value, chosen payment method and order history.
  • Technical data: device type, browser and cookies, to improve your browsing experience.

Payment data

Payments (mada, Visa and Mastercard, Apple Pay, STC Pay) are processed through certified, encrypted payment gateways. SNAXAR does not store card numbers or full card details.

How we use your data

  • To process and deliver your order and send status updates.
  • To issue VAT invoices and meet legal requirements.
  • To answer your questions and your exchange or return requests.
  • To send offers and discounts, only if you agree; you can unsubscribe at any time.
  • To improve our store, products and services.

Sharing your data

We never sell or rent your data. We share only the minimum needed with shipping and delivery companies to deliver your order, payment gateways to complete payment, the Salla platform that runs our store, and government authorities when legally required.

Data protection and retention

We use appropriate technical and organisational safeguards, including encrypted connections (SSL). We keep data only as long as needed to provide the service or as required by law, then delete or anonymise it.

Your rights

  • Access your personal data and receive a copy.
  • Correct or update your data from your account or by contacting us.
  • Request deletion of your data unless we are legally required to keep it.
  • Withdraw consent to marketing messages at any time.

Cookies

We use cookies to keep your shopping cart, keep you signed in and understand how the store is used. You can manage or disable them in your browser settings, which may affect some store features.

Changes to this policy

We may update this policy from time to time and will publish any change on this page with the date of the latest update.

Contact us

For any question about your data: WhatsApp and phone ‎+966 56 886 3807, email [email protected]

Masar Wahat Al Khairat Trading Establishment, Commercial Registration: 7054094789, VAT number: 314739078800003, Makkah, Kingdom of Saudi Arabia.

Last updated: October 2026